Customer Service & Support | Create-A-Bed®

Customer Service & Support

Customer Support Request

Please, submit your request including any product or model specific information and attachments. Customer Service hours: M-F 9am-4pm EST.

What can we help you with? *

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Your name *

Your email address *

example@domain.com

Your Phone

Description *

Type your question or a description here. Please, try to be as specific as possible.

Attachments

Allowed file types: jpg, jpeg, png, gif, txt, pdf, doc, docx, xls, xlsx less than 100 MB.

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Product Specific Questions

Model

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Size

Twin

Full

Queen

King

Orientation

Vertical

Horizontal

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FAQs

Frequently Asked Questions

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Any question?

You can contact us through our contact page! We will be happy to assist you.

Customer Service hours: M-F 9am-4pm EST.Prompt Response via toll-free call or email.

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Free U.S. Shipping

Free UPS Ground shipping in the Continental US.

Prompt Customer Service

Experienced technical representatives available via phone or email.

Comprehensive Resources

Assembly instructions, PDFs, videos and more to make your project easy.

Secure Payments

256-bit SSL security protects your payment and personal information.

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